![]() And your privacy is protected every step of the way. You can also locate items using AirTag or Find My technology. If you have filed an iPhone Theft and Loss claim, don't remove the iPhone from your trusted devices until your claim has been fully approved. The Find My app makes it easy to keep track of your Apple devices even if they’re offline. If the device can’t be located: You see No location found below the device’s name. If the device can be located: It appears on the map so you can see where it is. Tap Devices at the bottom of the screen, then tap the name of the device you want to locate. Select your device, scroll down and select Remove from account. You can see your device’s current or last known location in the Find My app. Remove your iPhone or iPad from your trusted devices: Sign in to, then choose Devices from the sidebar.Find My iPhone zooms in on the map and shows the location of the device using a green dot. Select Find iPhone to search for all the devices that are logged in with your Apple ID. Contact your wireless network provider to report your missing iPhone and ask them to disable your account if your iPhone is covered under your wireless network provider plan, file a claim as well. Heres how to use Find My iPhone from the iCloud website: Visit and log in with the same Apple ID thats logged in to the iPhone.Find out how to find the serial number of your device. They may request the serial number of your iPhone or iPad, which you can find even if you don't have the device. Click Sidebar at the top of the settings window, then make sure that CDs, DVDs and iOS Devices is selected. Step 4 : Once the iPhone is erased, youll be able to set it up as a new device or restore it from. This feature depends on a settting: From the menu bar in the Finder, choose Finder > Settings (or Preferences). Step 2 : Find and click on your iPhone in the list of devices. How to turn on Find My for your iPhone, iPad, or iPod touch. Make sure that you set up Find My so that you can locate a lost device or item, such as your paired AirPods, Apple Watch, or a personal item with an AirTag attached. Don't remove your iPhone from Find My or your Apple ID until your claim has been fully approved. If your computer still doesnt recognize your iPhone or iPad, contact Apple Support. Set up Find My on your iPhone, iPad, iPod touch, or Mac. If your iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement. ![]() If the Import screen doesnt automatically appear, click the devices name in the Photos sidebar. The Photos app shows an Import screen with all the photos and videos that are on your connected device. Remotely erase your iPhone or iPad: If you have access to a trusted device or a family member's device, erase your device with Find My. To import to your Mac: Connect your iPhone or iPad to your Mac with a USB cable.Select Password and follow the instructions. Change your Apple ID password: Sign in to, then choose Sign-in and Security from the sidebar. ![]()
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